E-commerce

Open your online shop in minutes. Sell from the same stock.

Maple E-commerce puts your catalogue online at your own web address, takes orders day and night, and drops each one into MapleCore as a sales order, ready to pack and deliver.

  • Shop live in minutes
  • Your own domain
  • AI shopping assistant

What changes

Your shop, your stock, one system

No second catalogue to keep up to date and no orders to copy across. The online shop is simply another branch of your business.

A large phone showing an online shop, a fulfilment store, parcels and a delivery van, with an order-confirmed card and a shopping bag floating
  • Selling on social media and taking orders by DM

    A proper shop with a cart, at a link you can share anywhere

  • Online orders typed into the till by hand

    Web orders arrive as sales orders, ready to pick and pack

  • Customers asking the same questions all day

    An AI assistant answers product questions for you

How it works

From catalogue to doorstep

  1. 1

    Set up your shop

    Choose a name, add your logo and pick the branch that fulfils orders. Publish when you are ready, unpublish any time.

    • Your shop at its own web address
    • Use a domain you already own
    • One shop per branch if you need it
  2. 2

    List products from your catalogue

    Products, prices and pictures come from the catalogue you already use in MapleCore, so the shop never shows something you can't sell.

    • Same items and prices as your tills
    • Categories and tags for browsing
    • Pictures attached once, used everywhere
  3. 3

    Orders arrive as sales orders

    Every web order lands in MapleCore with the customer's details, ready to approve, pick, dispatch and invoice like any other order.

    • SMS and email updates to the customer
    • Delivery trips planned in Logistics
    • Stock drops when the order is fulfilled
  4. 4

    Let the assistant help shoppers

    An AI shopping assistant answers questions about your products in your shop, and a chat widget brings the same help to your own website.

    • Persona and tone you choose
    • Recommends products from your catalogue
    • Hands over to your team when needed

Everything in E-commerce

Everything you need to sell online

  • A shop per branch

    Each branch can run its own shop and fulfil its own orders.

  • Your own domain

    Run the shop on your own web address.

  • Publish when ready

    Unpublish for stock-takes or holidays with one switch.

  • One catalogue

    Products, prices and pictures shared with your tills.

  • Orders into MapleCore

    Web orders become sales orders automatically.

  • Customer updates

    Order confirmations and delivery updates by SMS and email.

  • AI shopping assistant

    Answers product questions in your chosen tone.

  • Website chat widget

    Put the same assistant on your own site.

  • Referral links

    Share links that credit the person who sent the customer.

  • Customer records

    Every shopper becomes a customer you can reach again.

  • Order locations

    See where orders come from on a map.

  • On your phone

    Manage products and orders from your phone.

Connected by design

E-commerce works with the rest of MapleCore™

Same login, same customers, same books. Nothing to export, nothing to re-key.

The MapleCore™ platform

Built for how growing businesses really run

  • Payment integrations

    Take payments by phone, card or payment link, matched to the right customer automatically.

  • Every branch, one view

    Stock, users and books per location, with totals at head office.

  • Access you control

    Permissions down to each action, two-step sign-in and a full audit trail.

  • On the phone too

    Mobile apps for selling and managing on the move.

  • Open to your systems

    A signed REST API and ready-made integrations.

  • Hosted for you

    Runs in the cloud, backed up and monitored around the clock.

Questions

What online sellers ask us

Something else on your mind? Ask us directly.

Do I need a website already?

No. Your shop gets its own web address straight away. If you have a domain, or want one, we can connect it so the shop runs on your own address.

Can customers pay online?

We'll walk you through the payment options available for your shop during the demo and set up the ones that suit your business.

Will the shop show items I've run out of?

The shop uses the same catalogue and stock as your tills, so you can hide items that are out of stock instead of disappointing customers.

Can I run it from my phone?

Yes. You can manage products and orders on the move from your phone.

See E-commerce working on your own numbers

Tell us a little about your business. We’ll be in touch to understand what you need, then walk you through it with examples from your sector.